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What happens after I checkout and pay my deposit?

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Once your deposit is paid, we will contact you within one business day to confirm your purchase and start the process of getting your plan set designs. Once the plan set is complete, you can go to your city and utility company to get the necessary permits. With your permits in hand, you will then complete your purchase and we will send you the kit for you to install. (We also offer a full install option in many states!)

Is the deposit refundable?

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Yes, up until the point we start work on your custom plan set design. Your deposit is used to pay for the plan set, but we will talk to you before that work starts.

How easy is it to install?

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We believe that the majority of Americans can install our solar kits. If you know how to operate a drill and understand basic electrical safety, you should have minimal issues. And don't worry, if you get stuck, we have video resources ready for you. (Full install option available in many states.)

Is there a full install option? (i.e., someone else installs it for me)

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Depending on your state, the answer is yes! We are now starting to offer a white-glove, full install option where a professional install crew comes and installs it for you. And the great thing is, we will still be about 25% cheaper than the national average since we don't have door-to-door sales reps or other middlemen!

Can I customize my kit?

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Yes, you can! When you click to checkout and pay your deposit, you can upgrade your mount type and you can upgrade to our full install option. We can even customize your kW system size to match your exact needs after you have started the process. However, we have limited flexibility on panels or inverter types.

Do I qualify for federal and state incentives?

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Yes, DIY solar kits that you install yourself qualify for federal and applicable state incentives.

The federal government just approved new tax incentives for installing solar. 30% of your solar system will be covered by the federal government. This comes in the form of a tax credit that will offset taxes owed to the federal government and can roll over to the next year if it is larger than your tax liability. It is not a rebate or a refund, however.

As for the state tax incentives, they vary from state to state but can take the form of a tax credit (as high as 25% in some cases) against your state taxes or a rebate.

How do I compare quotes across companies?

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What you should really be looking at is the price per watt. This is a fairly universal way to baseline quotes (unless they are using sh*tty equipment). If they don't give it to you explicitly, you take the cost of the entire system (plus installation fees) and divide it by the total number of watts the system is estimated to produce. For example, if you are quoted $35,000 for a 10kW system (that's 10,000 watts), then you are paying about $3.50 per watt.

Also note whether or not the price is quoted with or without federal and state incentives. We try to make it very clear when we are quoting with federal and tax incentives factored in.

Why is DIY Solar so much cheaper?

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That's exactly the question you should be asking. Better yet, why are others so expensive?! The reason is that traditional solar companies (we like to call them "BIG solar") have so many middlemen that need to get paid. These include the door-to-door sales reps that annoy the hell out of you, big installation crews, and other middlemen that pass along deals for a markup. That means a much bigger cost on you, and it's simply ridiculous in our minds.

Still have questions?
Spending 60 seconds to fill out the quoting form will answer many of your questions. But feel free to contact us in any case!